Londyn Kate

GETTING STARTED

How do I register to sell on Londyn Kate?

On the homepage, go to "Getting Started." Click on "Be a Seller." This will take you to the registration page. Click the "Register" button to start your profile. Please complete the fields with the appropriate information.
Note: You are required to have a PayPal account to sell on Londyn Kate.


If I register as a seller, can I also register as a Member?

Yes. After you login, go to "Getting Started." Then click on "Be a Seller." If I register as a member and a seller, is my login information the same? Yes. You will be able to view both your member and seller profiles each time you login.


If I am a seller, what information will the public be able to see about me on Londyn Kate?

Site visitors will see only your store name, location and visual (e.g., a logo or a photo of you) you assign to your online boutique. They will also see a photo, description and price of each item you've posted for sale. Click Here to read more in Section III of our Privacy Policy.


How do I change the email address or update any profile information attached to my Londyn Kate account?

Login to your Londyn Kate account and select "My Profile."  Enter the new email address or new information you wish to update in the account information section, and select "Save."


I can't remember my user name or password. What should I do?

Go to the "Login" tab on the homepage and select "Seller Login".  Click the "I Forgot My User Name/Password" link. Please complete all fields with the appropriate information. An email will be sent to you promptly asking you to update your login information.


How do I create my own online boutique?

Login to Londyn Kate and go to your left side menu bar. Click "My Store." Add your store name, description/profile, and upload your  image or logo. Click "Update Store" to save this information.


How do I upload an image or logo for my store?

Login to Londyn Kate and go to the left side menu bar. Click "My Store." Go to the section labeled "Logo." Click the "browse" button to select a photo or logo from your file folder.  Once the file has been selected, you will see it appear in the field box. Click "Update Store" to upload and save the image or logo.


How do you select items to showcase on the homepage?

The "Kara Recommends" section is handpicked by Kara and updated weekly. The items featured in the "Trending Now" section are selected randomly, and upated frequently. The "New Arrivals" section contains newly posted items and will also update regularly.


How do I Create and Edit Product Listings

Once you have registered as a Seller, login to the site. Go to the left side menu bar to Manage and Add products.


What items can I sell on Londyn Kate?

Londyn Kate provides a venue for women crafters, artists and collectors to sell their vintage and handmade items.


What are the fees for selling on Londyn Kate?

It is free to post items for sale on Londyn Kate. Once the item sells, fees for  Londyn Kate and PayPal are automatically deducted from the purchase price and you receive the balance.  If an item doesn't sell, you don't pay any fees. Please refer to the Londyn Kate's fees policy to learn more. click here for information on fees


How do I post a product for sale?

First,  register as a seller to complete your profile. Once you have registered, login to the site. Go to the left side menu bar and click "Add Product." Submit the product's description and price. Click "Save" and the item will be posted for sale.  


How do I upload an image of a new product I'm selling?

Once you have registered, login to the site. Go to the left side menu bar and click "Add Product." Continue to the section labeled "Upload Product Photo." Click "browse" to select photo from your file folder. Once selected, the file will appear in the field box. You are allowed to upload three photos per product. Don't worry about the size of your photos; they will be adjusted automatically to fit. Once you are done adding images, click "Save."


How do I see what my post looks after I've uploaded everything and written the description?

Login to the site and go to the left side menu bar. Click "Manage Product." A list of all your products posted for sale will appear. Select the item you would like to preview. You will see how your post appears to the community.


How do I make changes after I've posted a product for sale?

Login to the site and go to the left side menu bar. Click "Manage Product." A list of all your products posted for sale will appear. Select the item you would like to edit. Click the "pencil icon" on the right side. You will then be able to make any changes. Once you are done, click "Save."


How do I delete a product I posted for sale?

  • Login to the site and go to the left side menu bar. Click "Manage Product." A list of all your products posted for sale will appear.
  • Select the item you would like to delete.
  • Click the "x" on the right side. You will then be prompted to confirm that you want to delete the product.

You'll get a pop up asking you if you want to delete the product - click "Ok" to delete.


Can I sell food or other edible items on Londyn Kate?

Yes, so long as they are non-perishable and classified as allowable. See below for a more detailed list of items that cannot be sold on Londyn Kate.


What items can't I sell on Londyn Kate?

There are some items we cannot sell on Londyn Kate. They include:

  • Alcohol
  • Tobacco
  • Drugs, drug-like substances, drug paraphernalia
  • Live animals, illegal animal products
  • Pornography
  • Firearms and/or weapons
  • Recalled items
  • Items or listings that promote, support or glorify hatred toward or otherwise demean people based upon: race, ethnicity, religion, gender, gender identity, disability, or sexual orientation; including items or content that promote organizations with such views
  • Items or listings that promote or support illegal activity or instruct others to engage in illegal activity
  • Items or listings that promote, support or glorify acts of violence or harm towards self or others

Londyn Kate's members also are responsible for making important moral or ethical decisions regarding what they buy and sell on Londyn Kate.


What if I have multiple sizes/variations of the same item?

You can include that you have multiple sizes/variations of the item in the product description. Ask the member to email you with specific sizes and colors they desire. 


When does an item listing expire?

An item does not expire until the seller deletes the listing.


 

COLLECT PAYMENTS

How do I open a PayPal account? Is it free to open?

To buy or sell products on Londyn Kate you must have a PayPal account.
PayPal is the largest global e-commerce business allowing payments and money transfers to be made through the Internet.
It is FREE and EASY to open a Paypal account.

CLICK HERE to Get a FREE PAYPAL ACCOUNT


Do I need to collect sales tax as a Londyn Kate seller?

Yes, if your state or country requires it.  It is our policy that as a Londyn Kate partner and seller, you are responsible for charging applicable sales tax and remitting such sales tax to the appropriate taxing authority in your state or country.  Londyn Kate is not responsible for reporting and remitting taxes to the appropriate taxing authority on your behalf. You shall comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding payment of any and all taxes applicable to any sales of items you make through the site (excluding any taxes on your net income from sales through the site).

Procedure: When establishing your sales price for an item, you must include applicable sales tax if required. Once you've specified a sales tax percentage for the item, Londyn Kate will automatically apply it when the item has been added to a shopping cart. If a buyer is purchasing from two separate sellers with different tax rates, it will be calculated and applied accordingly. You can use the following link to calculate the sales tax for your area.

If a buyer uses a coupon code to apply a discount to his or her order during checkout, the sales tax will be automatically calculated from the discounted price.

After we collect full payment,  Londyn Kate will disburse the net amount due to you pursuant to our Fees Policy, which also includes  the sales tax.  You are responsible for remitting the sales tax to your taxing authority.

While Londyn Kate facilitates the collection of sales tax, we do not warrant that these tax amounts will fully satisfy your sales and use tax reporting obligations. For a final determination on these matters, please seek assistance from your tax advisor.


How does PayPal work on Londyn Kate?

PayPal charges a fee of 2.9% + $0.30 to complete each transaction. Buyers checkout with Londyn Kate and therefore only have to checkout once, even if their shopping cart is filled with items from different sellers.


When and how do I get paid?

Within 30 days from the sale, you will receive an email notifying you that funds were deposited into your PayPal account.


Where can I find the rules established by Londyn Kate to protect both Members and Sellers?

Here you can find additional information about our Terms, Privacy Guidelines, Fees and Copyright and Intellectual Property Infringement.
click here for Terms and Conditions

click here for our Privacy Statement

click here for Copyright Infringement

click here for Fees


How do I contact Londyn Kate's Support Team?

Please email info@londynkate.com. We promise to respond within 24 hours!


How do I report a violation of Londyn Kate's policies?

If you see something that violates Londyn Kate's policies, please contact us and let us know at info@londynkate.com. We take all such matters seriously.
To report copyright or intellectual property infringement, follow the instructions in Londyn Kate's­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­ Procedure for Making Claims of Copyright and Intellectual Property click here for more information


What are the consequences for breaking Londyn Kate's rules?

We can usually work things out with a member personally and privately. If this is not successful, a member's site privileges may be suspended or an account may be terminated. For more details, please refer to Londyn Kate's Terms of Use http://www.londynkate.com/t,inner_design/p,Terms_Conditions#anchor_terms


How do I close my Londyn Kate account?

Login to your account. Go to the left side menu bar and click "Close My Account."


 

ABOUT LONDYN KATE

How to contact Londyn Kate?

Please email info@londynkate.com. We promised to respond within 24 hours!

  • Terms of Use

http://www.londynkate.com/t,inner_design/p,Terms_Conditions#anchor_terms

  • Privacy Policy

http://www.londynkate.com/t,inner_design/p,Terms_Conditions#anchor_privacy

  • Copyright and Intellectual Property Policy

http://www.londynkate.com/t,inner_design/p,Terms_Conditions#anchor_infringe

  • Fees Policy

http://www.londynkate.com/t,inner_design/p,Terms_Conditions#anchor_fees


How is "Londyn Kate" pronounced?

"London Kate."


What is Londyn Kate?

With no fees to post, and a reasonable 3.5 percent commission fee only on items that sell, Londyn Kate offers a unique new community for women entrepreneurs. Here, shoppers can purchase one-of-a-kind gifts and help other women achieve their goals.  Read more here:

http://www.londynkate.com/t,cms_design/p,aboutlondynkate

     

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